When Sending us a package by Courier:
For couriers who can not deliver to a post box, please address it to their Invercargill (or Oamaru) depot street address (i.e. NOT to our address). Make sure to include our contact name and phone number on the label. Now, when their depot receives a package for us they call us to collect it.
Background: Covid left many small businesses with the option of working from home or closing down. As a result, some Couriers are having to deal with unexpected volumes of commercial deliveries to non-business sectors which is stretching their resources and budgets. Some couriers are dealing with it by surcharging for business deliveries to addresses located in a residential zone. In other cases some Couriers do not deliver to fringe areas but redirect packages for final delivery by ordinary or Rural Mail delivery. There is no totally acceptable solution. In discussion with local couriers we have been advised that senders who are impacted by the new difficulties may address packages to the Courier's own local depot providing the end-customers contact details are clearly included. In this case the courier company will call us so we can arrange to pickup from their depot. It is at best a compromise but so far we find it is a workable solution.